27 YEARS

Privacy Policy

We are committed to protecting your privacy. We will never use your information for any purpose other than that stated here or the permissions you give us.

Server Logs

In common with all web sites, our web servers automatically record information when you visit our web site, including the URL, IP address, browser type and language, and the date and time of your request. This information is used solely for monitoring traffic volumes and ensuring browser compatibility. We do not use this information to track the activities of individual visitors, and this information is discarded on a regular basis.

Cookies

We use one or more cookies stored on your computer to ensure your smooth progress throughout the web site. These cookies do not contain any information that could be used to identify you. You may choose to block these cookies by changing the settings within your web browser, but this will disable some aspects of our web site's functionality.

Personal Information

Visitors who decide to place an order with us, or submit an enquiry regarding our products or services, will be asked to supply some personal information. This information, some of which will be encrypted for your security, will be recorded in an electronic database.

This information allows us to process and fulfil your order. We may need to use this information to contact you regarding your order or enquiry.

We may use this information in the future to contact you regarding our products or services.

We will never pass this information to a third-party.

Payment Information

We use an external payment provider to process your payment information. This provider follows strict guidelines regarding the safeguarding of your information.

Your payment information is NOT captured by, or stored within, our web site's infrastructure, and your payment information is not retained by our provider once your order has been fulfilled.

Backups

We will maintain at least one backup copy of all information to be used solely in the event of a failure of our web site's infrastructure. This backup information will be retained for a period of two weeks, after which it will be discarded automatically.

Data Protection Act

Under the UK Data Protection Act, you have the right to ask to see what information we hold about you, and to ask for any errors in that information to be corrected.

Upon your request, we will happily provide you with copies of all the information we hold about you. We reserve the right to charge a £10 administration fee for this process. If you would like to request this information, please contact us (here).